Wingate by Wyndham is looking to hire a new intern, they can be reached at (708) 614-9222 or norma@akhospitality.net
The responsibilities include:
· Fully perform all front desk operations, including such tasks as checking guests in and out; answering any inquiries
· Answer in house and outside calls; sell the hotel by taking reservations as well as upselling
· Taking sales leads to prospect clients for wedding block, business meeting blocks or family reunions
· Enhance customer service skills by interacting with Hotel guests in different reals of the hotel
· Gain understanding of the over the housekeeping operations by directly observing and participating in the tasks of the department
· Learn how the hotel utilizes its conference and meeting rooms and how the hotel develops and sustains relationships with clients, by directly observing and participating in the process
· Gain a familiarity of the various amenities the hotel provides, and the local area to help with recommendations for out of town guests
· Demonstrate leadership skills by working independently, direct handle guests issues and complaints
· Report any issues and contact the appropriate department or outside vendor
· Directly interact with outside vendor and be able to direct them to the appropriate department
