Are you looking for a leadership role in the fast-paced Chicago tourism industry? Bobby’s Bike Hike is looking for a strong General Manager to run daily operations for our award-winning bike tour company located in downtown Chicago. With over 1,400 five-star reviews on TripAdvisor and a #1 ranking for “Outdoor Activities in Chicago,” this is a rare opportunity to take an established business from good to great. Please click on here for more information.
Are you passionate about the following?
- Developing and building a strong team
- Exceeding goals and growing a business
- Delivering exceptional experiences and service
If so, this General Manager role could be for you.
Here’s what you’d do as Bobby’s Bike Hike’s next General Manager:
- Build an enthusiastic team of ambassadors for Chicago, dedicated to providing lasting memories for our bike tour guests through excellent service
- Extend your network by making connections within the Chicago tourism community
- Strive for balance and health – both for our team, the company and the environment
- Encourage feedback from our clients and team, discussing ideas and bringing solutions to the rest of the leadership team
- Manage daily operations at Bobby’s Bike Hike Chicago, ensuring all shop procedures and initiatives are in order to reach your individual and company goals
- Set an example for the team by exhibiting our shared values of integrity, inspiration, balance, health and pride at all times
- Keep processes and procedures as simple as riding a bike
This is a unique and rewarding role that requires a positive outlook and a specific skill set.
Role requirements:
- Inspired by a commitment to excellent customer service and creating unforgettable experiences
- Takes responsibility for results
- Sets measurable goals
- Removes roadblocks to then hold the team accountable for results
- Passionately leads in the shop and incorporates Bobby’s Bike Hike tenets into the daily business
- Is driven by monthly and annual sales goals
- Schedules to allow our staff to showcase their skills, develop new talent, and deliver excellent customer service
- Proactively recruits by being a beacon of Bobby’s Bike Hike values and culture
- Under promises and over delivers
- Loves brainstorming, problem-solving, being creative and resourceful
- Has a positive attitude and contagious enthusiasm for travel, community, health, and service
Technical Qualifications for this General Manager role:
- Bachelor’s degree in business, marketing or tourism management
- Two plus years of Management experience preferred; or background in tourism, hospitality, or service
- Working knowledge of Google Drive, Google Calendar, and MS Office (Word, Excel and Outlook)
- Detail oriented and highly organized
- Ability to multi-task and coordinate ongoing projects, plans and people
- Work well under pressure and meeting deadlines
If you're interested in this year-round, full time salaried position, please submit your resume and cover letter as a response to this post.
http://www.builtinchicago.org/job/general-manager-position-available
